Returns & Exchanges
At OMG, we want you to love your fashion finds, but if something isn't quite right, we offer a seamless 30-day return policy for all unworn items. Simply ensure your garments have original tags attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log into your OMG account and select the order you wish to return to generate a unique RMA number and prepaid shipping label.
- 2.Pack Your Items
Place the unworn items with original packaging and tags into the box, ensuring the return form is included inside the package.
- 3.Ship It Back
Affix the prepaid shipping label to the outside of your package and drop it off at any authorized courier location or schedule a pickup.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.